The Best Call Center Service Provider in Kerala, India
Cloud telephony Solutions revolutionize your business communications, seamlessly adapting to your growth trajectory. Whether establishing new offices, onboarding remote employees, or scaling your in-house teams, cloud telephony solutions streamline expansion effortlessly and affordably.
IVR Services
Businesses can streamline customer interactions by leveraging pre-recorded voice messages and text-to-speech technology. With the Dexous IVR system, businesses can engage with callers, efficiently route calls to agents, and empower callers to self-direct to the most appropriate agent or department seamlessly. This enhances customer experience while optimizing operational efficiency.
- Improve User Interaction.
- Improve Brand Recognition.
- Automation with Customer Assistance.
- Market Research Surveys.
- Improve User Intractions.
- Intelligent call routing to agents.
Missed Call Services
Customers crave prompt attention, and our innovative techniques empower you to captivate them effortlessly. By strategically placing CTAs in advertisements, you can capture customer information from missed calls to your business number. We guarantee swift query resolution and expedited feedback through SMS. Dexous further aids companies in reconnecting with users who missed calls on their business numbers. We achieve this through an auto-dialer equipped with live agents, ensuring seamless engagement.
- Get Leads.
- Verification of Clients.
- Monitor Telephone Calls.
Automatic Calls
Dexous empowers businesses to conduct automated outbound sales calls to their target audience, facilitating follow-up calls post-purchase and providing support for products or services. Key features include enhanced sales performance, efficient customer service, cost-effectiveness, and time-saving benefits. With careful planning and execution, automatic calls serve as an invaluable tool for business growth and customer engagement.
- No limits on channels.
- Boost sales conversion.
- Reach a larger customer base easily.
- Reach without a Language Barrier.