BSNL
For BSNL landline customers in Kerala, they can call the BSNL call center – 1500. From non-BSNL landline/mobile, this is 1800 345 1500.
For FTTH/Broadband, the BSNL call center number is 1504. (1800 345 1504 from a non-BSNL landline/mobile number)
For FTTH/Broadband, the BSNL call center number is 1504. (1800 345 1504 from a non-BSNL landline/mobile number)
Vi
Customers of Vodafone Idea (both postpaid and prepaid) can contact Vi toll-free on 199 from their mobile phones (for enqueries and requests). For complaints, call 198.
These numbers are short codes. Instead of dialing 199 and 198, a Vi customer in the Delhi Telecom Circle can dial the long code numbers 9891012345 and 8744000198, respectively. This varies from circle to circle. For long code numbers for each circle, visit the Vi website.
For assistance with Vi International Roaming, you can call their customer care number 199 or connect with them via WhatsApp using the number 9654297000. Or you can call toll-free on this helpline number +91 9885098850 from your Vi number. (Your international roaming service needs to be active when you are calling this from abroad.) You can also dial this number from a local phone abroad; call charges apply as per the call rates in that country
If you are a Vodafone TV or Vodafone TV Play customer, you can call 1907 toll-free from your Vodafone number. From abroad, you can call (Vodafone mobile only): +35312038232 (not toll-free).
Jio
For any queries or support, you can call JioCare at199 from your Jio SIM or 1800 88 99999 from any number.
To lodge a complaint, you can call 198 toll-free from your Jio number. The customer care number from non-Jio phone numbers is 1800-889-9999.
For international roaming, the helpline number is +917018899999
Tele-verification and activation of HD calls and data services on mobile (dial from Jio number): 1977.
Enquire about details on mobile recharges, data balance, validity, offers, etc. (Dial from Jio number): 1991.
Helpline number for porting your mobile number to Jio or getting a new Jio number: 1860-893-3333.
The WhatsApp number for Jio Mobile customers is: 7000770007, for JioFiber 7000570005, and for JioAirFiber 7000770005.
Airtel
For inquiries and requests, call 121 from your Airtel number (chargeable at 50p/3 mins for talking to an agent). This is for queries related to Scheme/Bill Plan/VAS Information, etc.
For complaints, call 198 (toll-free). To lodge a complaint from a non-Airtel number, call 9810012345 for both postpaid and prepaid. This number is for service requests like provisioning, billing & metering issues, allocation of tariff plan, account updates, ISD, STD, roaming activation, VAS deactivation, service termination, and security deposit refund.
These are the customer care numbers for the telecom operators BSNL, Vi, Jio, and Airtel in India. We hope that you find the customer care numbers listed above useful.
Happy calling!